/* osTicket APFutura: tema «Grafito» (el de apNOC-tools, assets-marca/aptools-look-and-feel). APFutura 2026-10-22.
   Fases (a)-(d): login de agentes (body#loginBody); en el portal, cabecera, menu y pie en todas las paginas (html.apt-portal)
   y el formulario del login de clientes (html.apt-login). Las dos clases las pone la cabecera del portal.
   Las fases siguientes (panel de agentes, ticket, portal, modo oscuro) se anaden aqui y sustituyen a las css/apfutura-*.css. */
@import url('https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700&family=Space+Grotesk:wght@500;600;700&family=JetBrains+Mono:wght@700&display=swap');

:root {
  --bg: #f5f5f6; --txt: #232323; --card: #ffffff; --line: #e2dede; --sub: #6d6e71;
  --red: #c0272d; --red-hover: #a31f24;
  --glass-border: rgba(0, 0, 0, 0.08);
  --glow: 0 0 18px color-mix(in srgb, var(--red) 35%, transparent);
  --glow-soft: 0 0 10px color-mix(in srgb, var(--red) 18%, transparent);
  --grid-line: color-mix(in srgb, var(--red) 5%, transparent);
  --band: #1b1d22; --band-2: #2a2d34; --band-line: #3a3d44; --band-txt: #e9e8e8; --band-sub: #a5a6a9;
  --font-body: 'Inter', system-ui, -apple-system, "Segoe UI", sans-serif;
  --font-display: 'Space Grotesk', var(--font-body);
  --font-mono: 'JetBrains Mono', ui-monospace, Consolas, monospace;
}

/* ===== fondos: se conservan los de siempre (decision del usuario 22-10) =====
   agentes: la imagen de fondo de osTicket (#brickwall, logo.php?backdrop, con el logo de APFutura);
   clientes: la misma imagen que los agentes (peticion del usuario 22-10), fija y a pantalla completa. */

/* ===== login de agentes (scp/login.php) ===== */
body#loginBody { min-height: 100vh; margin: 0; overflow-x: hidden; font-family: var(--font-body); color: var(--txt); }
html:has(body#loginBody) { overflow-x: hidden; }
body#loginBody #blur, body#loginBody #background { display: none !important; }
body#loginBody #brickwall { position: fixed; inset: 0; z-index: 0; }
body#loginBody #loginBox {
  position: relative !important; left: auto !important; top: auto !important; z-index: 1; box-sizing: border-box;
  width: 400px; max-width: calc(100% - 32px); margin: 12vh auto 0 !important; padding: 30px 32px 22px; text-align: center;
  background: var(--card) !important; border: 1px solid var(--glass-border); border-left: 4px solid var(--red);
  border-radius: .8rem; box-shadow: 0 14px 40px rgba(0, 0, 0, .28); overflow: visible;
}
body#loginBody #loginBox::after, body#loginBody #loginBox::before { display: none !important; }
body#loginBody #logo { margin: 0 0 6px; height: auto; }
body#loginBody #logo a { display: inline-block; height: auto; }
body#loginBody #logo img { max-height: 56px; max-width: 250px; width: auto; vertical-align: middle; }
body#loginBody #logo .valign-helper { display: none; }
/* titulo «Tickets NOC», como «apNOC-tools» en su login */
body#loginBody #logo::after {
  content: "Tickets NOC"; display: block; margin-top: 14px;
  font-family: var(--font-mono); font-size: 26px; font-weight: 700; letter-spacing: -1px; color: var(--txt);
}
body#loginBody #login-message {
  margin: 4px 0 18px; font-family: var(--font-body); font-size: 14px; font-weight: 500; color: var(--sub); text-shadow: none;
}
body#loginBody form#login { width: auto !important; margin: 0 !important; }
body#loginBody form#login fieldset { width: auto !important; border: 0; margin: 0 !important; padding: 0; text-align: left; }
body#loginBody form#login input[type=text], body#loginBody form#login input[type=password] {
  display: block; box-sizing: border-box; width: 100% !important; max-width: none !important; height: 40px; margin: 0 0 10px; padding: 0 14px;
  border: 1px solid var(--line); border-radius: .6rem; background: var(--card); color: var(--txt);
  font: 15px var(--font-body); box-shadow: none;
}
body#loginBody form#login input:focus { outline: none; border-color: var(--red); box-shadow: var(--glow-soft); }
body#loginBody form#login button.submit {
  float: none !important; display: flex; align-items: center; justify-content: center; gap: 8px;
  width: 100%; height: 40px; margin: 6px 0 0; border: 0; border-radius: 999px;
  background: var(--red); color: #fff; font: 600 15px var(--font-body); text-shadow: none; cursor: pointer;
  transition: background .15s ease, box-shadow .15s ease;
}
body#loginBody form#login button.submit:hover { background: var(--red-hover); box-shadow: var(--glow); }
body#loginBody #reset-link { font-size: 13px; color: var(--red); }
body#loginBody .or { margin: 16px 0 14px; line-height: 16px; text-align: center; background: linear-gradient(var(--line), var(--line)) center / 100% 1px no-repeat; }
body#loginBody .or::after { content: "o"; padding: 0 10px; background: var(--card); color: var(--sub); font-size: 13px; }
body#loginBody .or hr { display: none; }
body#loginBody .external-auth { width: 100%; margin: 0; }
/* boton de Google: pildora con el logo «G», igual que el de apNOC-tools */
.external-auth a.external-sign-in { display: block; text-decoration: none; }
body#loginBody .external-auth-box, html.apt-login .external-auth-box {
  display: flex !important; align-items: center; justify-content: center; gap: 10px; box-sizing: border-box;
  width: 100%; height: 44px; margin: 0; padding: 0 16px; border: 1px solid var(--line); border-radius: 999px;
  background: var(--card); color: var(--txt); box-shadow: none; transition: border-color .15s ease, box-shadow .15s ease, color .15s ease;
}
body#loginBody .external-auth-box:hover, html.apt-login .external-auth-box:hover { border-color: var(--red); box-shadow: var(--glow-soft); }
body#loginBody .external-auth-icon, html.apt-login .external-auth-icon {
  width: 18px; height: 18px; padding: 0 !important; border: 0 !important; margin: 0; flex: none; background:
  url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 48 48'%3E%3Cpath fill='%23FFC107' d='M43.6 20.5H42V20H24v8h11.3C33.7 32.7 29.2 36 24 36c-6.6 0-12-5.4-12-12s5.4-12 12-12c3.1 0 5.8 1.2 7.9 3.1l5.7-5.7C34 6.1 29.3 4 24 4 12.9 4 4 12.9 4 24s8.9 20 20 20 20-8.9 20-20c0-1.3-.1-2.4-.4-3.5z'/%3E%3Cpath fill='%23FF3D00' d='M6.3 14.7l6.6 4.8C14.7 15.1 19 12 24 12c3.1 0 5.8 1.2 7.9 3.1l5.7-5.7C34 6.1 29.3 4 24 4 16.3 4 9.7 8.3 6.3 14.7z'/%3E%3Cpath fill='%234CAF50' d='M24 44c5.2 0 9.9-2 13.4-5.2l-6.2-5.2C29.2 35.1 26.7 36 24 36c-5.2 0-9.6-3.3-11.3-8l-6.5 5C9.5 39.6 16.2 44 24 44z'/%3E%3Cpath fill='%231976D2' d='M43.6 20.5H42V20H24v8h11.3c-.8 2.2-2.2 4.2-4.1 5.6l6.2 5.2C37 39.2 44 34 44 24c0-1.3-.1-2.4-.4-3.5z'/%3E%3C/svg%3E") center / 18px no-repeat;
}
body#loginBody .external-auth-icon i, html.apt-login .external-auth-icon i { display: none; }
/* texto del boton: «Entrar con Google» en lugar de la traduccion «Firme con Google» */
body#loginBody .external-auth-name, html.apt-login .external-auth-name { font-size: 0 !important; }
body#loginBody .external-auth-name::after, html.apt-login .external-auth-name::after { content: "Entrar con Google"; font-size: 15px; }
body#loginBody .external-auth-name, html.apt-login .external-auth-name {
  width: auto !important; padding: 0 !important; margin: 0; border: 0 !important; white-space: nowrap; font: 600 15px var(--font-body); color: var(--txt); text-decoration: none;
}
body#loginBody #loginBox > br { display: none; }
body#loginBody #company { position: static !important; left: auto; width: auto !important; margin: 18px 0 0 !important; padding: 0; background: none; text-align: center; }
body#loginBody #company .content { display: inline; padding: 0; margin: 0; background: none; box-shadow: none; border: 0;
  color: var(--sub); font: 12.5px var(--font-body); text-shadow: none; }
body#loginBody #poweredBy {
  position: fixed; right: 16px; bottom: 12px; z-index: 1; padding: 4px 12px; margin: 0; border-radius: 999px;
  background: rgba(27, 29, 34, .55); border: 0; box-shadow: none; color: #e9e8e8; font: 12px var(--font-body); text-shadow: none; opacity: .8;
}
body#loginBody #poweredBy img { height: 14px; width: auto; vertical-align: middle; filter: none; }
body#loginBody #loading { border-radius: .8rem; }

/* ===== login de clientes (login.php del portal) ===== */
html.apt-portal body { margin: 0; font-family: var(--font-body); color: var(--txt);
  background: #f0d3a8 !important; }
/* capa fija (no background-attachment: fixed, que los moviles ignoran y estiran la imagen a toda la pagina) */
html.apt-portal body::before { content: ''; position: fixed; inset: 0; z-index: 0; pointer-events: none;
  background: url(../scp/logo.php?backdrop) center / cover no-repeat; }
html.apt-portal #footer { position: relative; z-index: 1; }
/* tarjetas mas opacas y con sombra mas marcada para que se lean sobre la imagen */
html.apt-portal #content { box-shadow: 0 14px 40px rgba(0, 0, 0, .28) !important; }
html.apt-portal #footer { display: table; margin-left: auto !important; margin-right: auto !important; padding: 6px 14px !important;
  border-radius: 999px; background: rgba(27, 29, 34, .6) !important; }
html.apt-portal #footer, html.apt-portal #footer p, html.apt-portal #footer a { color: #e9e8e8 !important; }
html.apt-portal #container { position: relative; z-index: 1; background: transparent; box-shadow: none; }
/* cabecera de cristal: casi transparente con desenfoque del fondo y halo blanco en el logo para que se lea sobre la imagen
   (decision del usuario 22-10: la banda grafito rompia con el fondo). Para blanca opaca: --hdr-bg: #fff. */
html.apt-portal { --hdr-bg: rgba(255, 255, 255, .38); --hdr-shadow: 0 1px 0 rgba(255, 255, 255, .6); --hdr-txt: var(--txt); --hdr-sub: var(--sub); --hdr-line: var(--line); }
html.apt-portal #header {
  display: flex; flex-direction: row-reverse; align-items: center; justify-content: space-between; gap: 16px;
  height: auto; min-height: 0; padding: 12px 24px; margin: 0; background: var(--hdr-bg); box-shadow: var(--hdr-shadow); border: 0; border-radius: 0;
  backdrop-filter: blur(10px) saturate(1.1); -webkit-backdrop-filter: blur(10px) saturate(1.1);
}
html.apt-portal #header #logo { float: none; height: auto; margin: 0; }
html.apt-portal #header #logo .valign-helper { display: none; }
/* el logo es un PNG transparente: sin caja */
html.apt-portal #header #logo img { height: 52px; max-height: 52px; width: auto; background: none; border-radius: 0; padding: 0;
  filter: drop-shadow(0 0 6px rgba(255, 255, 255, .9)) drop-shadow(0 0 14px rgba(255, 255, 255, .7)); }
html.apt-portal #header .pull-right { float: none; display: flex; align-items: center; gap: 14px; margin: 0;
  background: none !important; border: 0 !important; box-shadow: none !important; padding: 0 !important; }
html.apt-portal #header .pull-right::before { display: none !important; }
html.apt-portal #header .pull-right p { margin: 0; color: var(--hdr-txt); font: 500 13.5px var(--font-body); }
html.apt-portal #header .pull-right p a { color: var(--hdr-txt); }
html.apt-portal #header .pull-right br { display: none; }
html.apt-portal #header .pull-right p + p { padding-left: 14px; border-left: 1px solid var(--hdr-line) !important; }
html.apt-portal #header a.agent-login-btn {
  display: inline-flex; align-items: center; height: 34px; padding: 0 14px; margin-left: 10px; border-radius: 999px;
  border: 1px solid var(--red); background: rgba(255, 255, 255, .7) !important; color: var(--red) !important;
  font: 600 13.5px var(--font-body); text-decoration: none; box-shadow: none !important;
}
html.apt-portal #header a.agent-login-btn:hover { background: var(--red) !important; color: #fff !important; box-shadow: var(--glow-soft) !important; }
/* menu en pildoras sobre recuadro blanco (decision del usuario 22-10), la activa en rojo */
html.apt-portal #nav {
  display: flex; flex-wrap: wrap; justify-content: center; gap: 4px; width: max-content; max-width: calc(100% - 32px);
  margin: 22px auto 0; padding: 6px; background: #fff; border: 1px solid var(--glass-border); border-radius: 14px;
  box-shadow: 0 10px 30px rgba(0, 0, 0, .18);
}
html.apt-portal #nav li { margin: 0; float: none; }
html.apt-portal #nav li a {
  display: inline-flex; align-items: center; height: auto; padding: .6rem 1.3rem; margin: 0; border: 0 !important; border-radius: 10px;
  background: none !important; color: var(--sub) !important; box-shadow: none !important;
  font: 600 15px var(--font-display); text-decoration: none;
}
html.apt-portal #nav li a:hover { background: color-mix(in srgb, var(--red) 8%, transparent) !important; color: var(--red) !important; }
html.apt-portal #nav li a.active { background: var(--red) !important; color: #fff !important; box-shadow: var(--glow-soft) !important; }
/* tarjeta del formulario */
html.apt-login #content {
  box-sizing: border-box; width: 760px; max-width: calc(100% - 32px); margin: 24px auto 0; padding: 28px 32px;
  background: var(--card); border: 1px solid var(--glass-border); border-left: 4px solid var(--red); border-radius: .8rem;
  box-shadow: 0 10px 30px rgba(0, 0, 0, .10), var(--glow-soft); color: var(--txt); font: 15px/1.5 var(--font-body);
}
html.apt-login #content h1:empty { display: none; }
html.apt-login #content > p:first-of-type { margin-top: 0; color: var(--sub); }
html.apt-login #content a { color: var(--red); }
html.apt-login #clientLogin > div { display: flex !important; flex-wrap: wrap; gap: 24px; align-items: flex-start; }
html.apt-login #clientLogin .login-box { flex: 1 1 280px; display: block; padding: 0; margin: 0; border: 0; background: none; box-shadow: none; }
html.apt-login #clientLogin .login-box > div { margin: 0 0 10px; }
html.apt-login #clientLogin .login-box input[type=text], html.apt-login #clientLogin .login-box input[type=password] {
  box-sizing: border-box; width: 100%; height: 40px; padding: 0 14px; border: 1px solid var(--line); border-radius: .6rem;
  background: var(--card); color: var(--txt); font: 15px var(--font-body); box-shadow: none;
}
html.apt-login #clientLogin input:focus { outline: none; border-color: var(--red); box-shadow: var(--glow-soft); }
html.apt-login #clientLogin .login-box p { margin: 6px 0 0; text-align: left; }
html.apt-login #clientLogin input.btn {
  width: 100%; height: 40px; border: 0; border-radius: 999px; background: var(--red); color: #fff;
  font: 600 15px var(--font-body); cursor: pointer; text-shadow: none; box-shadow: none;
}
html.apt-login #clientLogin input.btn:hover { background: var(--red-hover); box-shadow: var(--glow); }
html.apt-login #clientLogin .login-box + div { flex: 1 1 280px; display: block !important; padding: 0 !important; color: var(--sub); font-size: 14px; }
html.apt-login #clientLogin .login-box + div hr { width: 100% !important; border: 0; border-top: 1px solid var(--line); margin: 16px 0; }
html.apt-login #clientLogin .login-box + div b { color: var(--txt); }
html.apt-login #content > br { display: none; }
html.apt-login #content > p:last-child { margin: 20px 0 0; padding-top: 16px; border-top: 1px solid var(--line); color: var(--sub); font-size: 14px; }
html.apt-portal #footer { position: relative; z-index: 1; margin: 28px auto 0; padding: 0 16px 32px; background: none; border: 0; text-align: center;
  color: var(--sub); font: 12.5px var(--font-body); }
html.apt-portal #footer p { margin: 0 0 4px; color: var(--sub); }
html.apt-portal #footer a { color: var(--sub); }

/* formularios del portal (open.php, view.php...): la tabla de osTicket mide 800px fijos y en el movil se salia de la pantalla */
html.apt-portal #content { box-sizing: border-box; max-width: min(996px, calc(100% - 32px)); overflow-wrap: anywhere; }
html.apt-portal #content table { max-width: 100%; }
html.apt-portal #content input:not([type=checkbox]):not([type=radio]), html.apt-portal #content select, html.apt-portal #content textarea,
html.apt-portal #content .redactor-box, html.apt-portal #content .filedrop { max-width: 100% !important; box-sizing: border-box; }
html.apt-portal #content img { max-width: 100%; height: auto; }

@media (max-width: 640px) {
  html.apt-portal #content { padding: 18px 14px !important; margin-left: auto; margin-right: auto; }
  html.apt-portal #content table { width: 100% !important; table-layout: fixed; }
  html.apt-portal #content td { display: block; width: auto !important; padding-left: 0; padding-right: 0; }
  html.apt-portal #content input[type=text], html.apt-portal #content input[type=email], html.apt-portal #content select { width: 100% !important; }
  html.apt-portal #header { flex-direction: column; align-items: flex-start; padding: 12px 16px; }
  html.apt-portal #header .pull-right { flex-wrap: wrap; }
  html.apt-portal #nav li a { padding: .5rem .9rem; font-size: 14px; }
  html.apt-login #content { padding: 20px 18px; }
}

/* =====================================================================================================
   Fases (b) y (c): panel de agentes (html.apt-staff, lo pone include/staff/header.inc.php).
   Va encima de las 32 hojas css/apfutura-*.css (por eso tantos !important); cuando se aprueben las fases
   se podran retirar esas hojas.
   ===================================================================================================== */
/* fondo: la misma imagen que el login, con un velo claro para que no canse en una pantalla de trabajo */
html.apt-staff body { font-family: var(--font-body) !important; color: var(--txt); background: #f3efe9 !important; }
html.apt-staff body::before { content: ''; position: fixed; inset: 0; z-index: -1; pointer-events: none;
  background: linear-gradient(rgba(245, 243, 240, .88), rgba(245, 243, 240, .88)), url(../scp/logo.php?backdrop) center / cover no-repeat !important;
  filter: none !important; opacity: 1 !important; }
html.apt-staff #container { background: transparent !important; box-shadow: none !important; }

/* (b) cabecera: cristal blanco, igual que el portal */
html.apt-staff #header {
  display: flex !important; flex-direction: row-reverse; align-items: center; justify-content: space-between; gap: 16px;
  height: auto !important; min-height: 0 !important; padding: 10px 18px !important;
  background: rgba(255, 255, 255, .72) !important; backdrop-filter: blur(10px); -webkit-backdrop-filter: blur(10px);
  border: 1px solid var(--glass-border) !important; border-radius: .8rem !important; box-shadow: 0 10px 30px rgba(0, 0, 0, .10) !important;
}
html.apt-staff #header #logo { float: none !important; margin: 0 !important; padding: 0 !important; background: none !important;
  border: 0 !important; box-shadow: none !important; height: auto !important; }
html.apt-staff #header #logo .valign-helper { display: none; }
html.apt-staff #header #logo img { max-height: 46px !important; width: auto; background: none !important; padding: 0 !important; border: 0 !important; box-shadow: none !important; }
html.apt-staff #header #info { float: none !important; margin: 0 !important; padding: 6px 14px !important; border-radius: 999px !important;
  background: #fff !important; border: 1px solid var(--line) !important; box-shadow: none !important;
  font: 500 13.5px var(--font-body) !important; color: var(--sub) !important; }
html.apt-staff #header #info strong { color: var(--txt); }
html.apt-staff #header #info a { color: var(--red) !important; font-weight: 600; text-decoration: none; }
html.apt-staff #header #info a:hover { text-decoration: underline; }

/* (b) menu principal: recuadro blanco, pestana activa en rojo */
html.apt-staff #nav {
  display: flex !important; flex-wrap: wrap; align-items: center; gap: 4px; height: auto !important;
  margin: 14px 0 0 !important; padding: 6px !important; background: #fff !important; border: 1px solid var(--glass-border) !important;
  border-radius: 14px !important; box-shadow: 0 10px 30px rgba(0, 0, 0, .08) !important;
}
html.apt-staff #nav > li { float: none !important; margin: 0 !important; height: auto !important; background: none !important; border: 0 !important; box-shadow: none !important; }
html.apt-staff #nav > li > a {
  display: inline-flex !important; align-items: center; height: auto !important; padding: .55rem 1.2rem !important; margin: 0 !important;
  border: 0 !important; border-radius: 10px !important; background: none !important; box-shadow: none !important;
  color: var(--sub) !important; font: 600 14.5px var(--font-display) !important; text-decoration: none; line-height: 1.3 !important;
}
html.apt-staff #nav > li > a:hover { background: color-mix(in srgb, var(--red) 8%, transparent) !important; color: var(--red) !important; }
html.apt-staff #nav > li.active > a { background: var(--red) !important; color: #fff !important; box-shadow: var(--glow-soft) !important; }
html.apt-staff #nav > li > ul { border-radius: .7rem !important; border: 1px solid var(--line) !important; box-shadow: 0 12px 30px rgba(0, 0, 0, .15) !important; overflow: hidden; }

/* (b) submenu (colas, buscar, nuevo ticket) */
html.apt-staff #sub_nav, html.apt-staff #customQ_nav #sub_nav {
  background: #fff !important; border: 1px solid var(--glass-border) !important; border-radius: 12px !important;
  box-shadow: 0 6px 18px rgba(0, 0, 0, .07) !important; padding: 4px 8px !important;
}
html.apt-staff #sub_nav > li > a { color: var(--sub) !important; font: 600 13.5px var(--font-body) !important; border-radius: 8px !important; background: none !important; }
html.apt-staff #sub_nav > li > a:hover { color: var(--red) !important; background: color-mix(in srgb, var(--red) 7%, transparent) !important; }
html.apt-staff #sub_nav > li.active > a, html.apt-staff #sub_nav > li > a.active { color: var(--red) !important; box-shadow: inset 0 -3px 0 var(--red) !important; }
html.apt-staff .customQ-dropdown { border-radius: .7rem !important; border: 1px solid var(--line) !important; box-shadow: 0 12px 30px rgba(0, 0, 0, .15) !important; }

/* (b) tarjeta de contenido */
html.apt-staff #content {
  background: #fff !important; border: 1px solid var(--glass-border) !important; border-left: 4px solid var(--red) !important;
  border-radius: .8rem !important; box-shadow: 0 10px 30px rgba(0, 0, 0, .10) !important; font-family: var(--font-body) !important;
}
html.apt-staff #content h1, html.apt-staff #content h2 { font-family: var(--font-display) !important; color: var(--txt) !important; }
html.apt-staff #content h2 a, html.apt-staff #content h1 a { color: var(--txt) !important; }

/* (b) botones: rojo para las acciones, contorno para el resto */
html.apt-staff .button, html.apt-staff .action-button, html.apt-staff input[type=submit], html.apt-staff input[type=button],
html.apt-staff input[type=reset], html.apt-staff button:not(.re-button):not(.close):not([class*=select2]) {
  border-radius: 999px !important; font-family: var(--font-body) !important; font-weight: 600 !important; box-shadow: none !important;
  background: #fff !important; color: var(--txt) !important; border: 1px solid var(--line) !important; text-shadow: none !important;
  transition: background .15s ease, border-color .15s ease, color .15s ease, box-shadow .15s ease;
}
html.apt-staff .button:hover, html.apt-staff .action-button:hover, html.apt-staff input[type=submit]:hover, html.apt-staff input[type=button]:hover,
html.apt-staff input[type=reset]:hover, html.apt-staff button:not(.re-button):not(.close):not([class*=select2]):hover {
  border-color: var(--red) !important; color: var(--red) !important;
}
html.apt-staff .red.button, html.apt-staff .action-button.red, html.apt-staff input[type=submit], html.apt-staff .button.primary,
html.apt-staff .sticky.bar .action-button, html.apt-staff #content .pull-right > .action-button {
  background: var(--red) !important; color: #fff !important; border-color: var(--red) !important;
}
html.apt-staff .red.button:hover, html.apt-staff input[type=submit]:hover, html.apt-staff .button.primary:hover,
html.apt-staff .sticky.bar .action-button:hover, html.apt-staff #content .pull-right > .action-button:hover {
  background: var(--red-hover) !important; color: #fff !important; box-shadow: var(--glow) !important;
}
html.apt-staff .action-button i, html.apt-staff .button i { color: inherit !important; }
/* botones de accion de los listados y del ticket (iconos): pildora roja */
html.apt-staff #content .action-button {
  display: inline-flex !important; align-items: center; gap: 6px; height: 34px !important; line-height: 1 !important; padding: 0 12px !important;
  background: var(--red) !important; background-image: none !important; color: #fff !important; border: 1px solid var(--red) !important; border-radius: 999px !important;
  box-shadow: none !important;
}
html.apt-staff #content .action-button:hover { background: var(--red-hover) !important; background-image: none !important; color: #fff !important; box-shadow: var(--glow-soft) !important; }
html.apt-staff #content .action-button .icon-caret-down { border-left: 1px solid rgba(255, 255, 255, .45) !important; padding-left: 6px; margin-left: 2px; }
/* buscador de los listados */
html.apt-staff #content input.basic-search {
  height: 36px !important; padding: 0 14px !important; border: 1px solid var(--line) !important; border-right: 0 !important;
  border-radius: 999px 0 0 999px !important; outline: none !important; box-shadow: none !important; background: #fff !important;
}
html.apt-staff #content input.basic-search:focus { border-color: var(--red) !important; }
html.apt-staff #content div.attached.input { border: 0 !important; box-shadow: none !important; outline: none !important; background: none !important; }
html.apt-staff #content button.attached {
  height: 36px !important; padding: 0 14px !important; margin-left: -1px !important; border-radius: 0 999px 999px 0 !important;
  background: var(--red) !important; color: #fff !important; border: 1px solid var(--red) !important; vertical-align: top;
}
html.apt-staff #content button.attached:hover { background: var(--red-hover) !important; color: #fff !important; }

/* (b) campos */
html.apt-staff #content input[type=text], html.apt-staff #content input[type=email], html.apt-staff #content input[type=password],
html.apt-staff #content input[type=search], html.apt-staff #content input:not([type]), html.apt-staff #content select, html.apt-staff #content textarea,
html.apt-staff .dialog input[type=text], html.apt-staff .dialog textarea, html.apt-staff .dialog select {
  border: 1px solid var(--line) !important; border-radius: .5rem !important; background: #fff !important; box-shadow: none !important;
  font-family: var(--font-body) !important; color: var(--txt) !important;
}
html.apt-staff #content input:focus, html.apt-staff #content select:focus, html.apt-staff #content textarea:focus, html.apt-staff .dialog input:focus {
  outline: none !important; border-color: var(--red) !important; box-shadow: var(--glow-soft) !important;
}
html.apt-staff .select2-container--default .select2-selection { border-color: var(--line) !important; border-radius: .5rem !important; }

/* (b) listados (tickets, usuarios, tareas...) */
html.apt-staff table.list { border: 1px solid var(--line) !important; border-radius: .7rem !important; overflow: hidden; border-collapse: separate !important; border-spacing: 0 !important; background: #fff !important; }
html.apt-staff table.list thead th, html.apt-staff table.list th {
  background: #f5f5f6 !important; color: var(--sub) !important; border: 0 !important; border-bottom: 2px solid var(--line) !important;
  font: 700 12px var(--font-body) !important; text-transform: uppercase; letter-spacing: .03em; box-shadow: none !important;
}
html.apt-staff table.list thead th a, html.apt-staff table.list th a { color: var(--sub) !important; }
html.apt-staff table.list tbody td { border: 0 !important; border-bottom: 1px solid var(--line) !important; font-family: var(--font-body) !important; }
html.apt-staff table.list tbody tr:nth-child(odd) td { background-color: #fff; }
html.apt-staff table.list tbody tr:nth-child(even) td { background-color: #fafafa; }
html.apt-staff table.list tbody tr:hover td { background-color: color-mix(in srgb, var(--red) 5%, #fff) !important; }
html.apt-staff table.list tbody td a { color: var(--red) !important; }
html.apt-staff table.list tbody td a.preview, html.apt-staff table.list tbody td a.truncate { color: var(--txt) !important; font-weight: 500; }
html.apt-staff table.list tbody td a.preview:hover { color: var(--red) !important; }

/* (c) vista del ticket */
html.apt-staff ul.tabs { border-bottom: 1px solid var(--line) !important; background: none !important; }
html.apt-staff ul.tabs li a { border-radius: 10px 10px 0 0 !important; font: 600 13.5px var(--font-body) !important; color: var(--sub) !important; background: #f5f5f6 !important; border-color: var(--line) !important; }
html.apt-staff ul.tabs li.active a, html.apt-staff ul.tabs li a.active { color: var(--red) !important; background: #fff !important; box-shadow: inset 0 3px 0 var(--red) !important; }
html.apt-staff .thread-entry > .header {
  border-radius: .6rem .6rem 0 0 !important; border: 1px solid var(--line) !important; border-bottom: 0 !important;
  font-family: var(--font-body) !important; box-shadow: none !important;
}
html.apt-staff .thread-entry .thread-body { border: 1px solid var(--line) !important; border-radius: 0 0 .6rem .6rem !important; box-shadow: none !important; background: #fff !important; }
/* colores por tipo de entrada, suaves: mensaje del cliente (gris con franja roja), respuesta (verde), nota interna (ambar) */
html.apt-staff .thread-entry.message > .header { background: #f5f5f6 !important; box-shadow: inset 4px 0 0 var(--red) !important; }
html.apt-staff .thread-entry.response > .header { background: color-mix(in srgb, var(--ok) 10%, #fff) !important; box-shadow: inset 4px 0 0 var(--ok) !important; }
html.apt-staff .thread-entry.note > .header { background: color-mix(in srgb, var(--warn) 14%, #fff) !important; box-shadow: inset 4px 0 0 var(--warn) !important; }
html.apt-staff .thread-entry .header b, html.apt-staff .thread-entry .header strong { color: var(--txt); }
html.apt-staff .thread-event { font-family: var(--font-body) !important; color: var(--sub) !important; }
html.apt-staff #response_options, html.apt-staff #ticket_thread { font-family: var(--font-body) !important; }

/* dialogos */
html.apt-staff .dialog { border-radius: .9rem !important; border: 1px solid var(--line) !important; box-shadow: 0 20px 60px rgba(0, 0, 0, .3) !important; font-family: var(--font-body) !important; }
html.apt-staff .dialog h3 { font-family: var(--font-display) !important; color: var(--txt) !important; }

/* =====================================================================================================
   Fase (d): contenido del portal de clientes (inicio, abrir ticket, estado, tickets del cliente).
   ===================================================================================================== */
html.apt-portal #content {
  background: #fff !important; border: 1px solid var(--glass-border) !important; border-left: 4px solid var(--red) !important;
  border-radius: .8rem !important; color: var(--txt); font: 15px/1.55 var(--font-body) !important;
}
html.apt-portal #content h1, html.apt-portal #content h2, html.apt-portal #content h3 { font-family: var(--font-display) !important; color: var(--txt) !important; }
html.apt-portal #content h1 { font-size: 26px !important; letter-spacing: -.3px; }
html.apt-portal #content a { color: var(--red); }
html.apt-portal #content hr { border: 0 !important; border-top: 1px solid var(--line) !important; background: none !important; height: 0 !important; }

/* inicio: botones grandes y bienvenida */
html.apt-portal #landing_page .sidebar { float: none !important; width: auto !important; max-width: 360px; margin: 0 auto 18px !important; padding: 0 !important; }
html.apt-portal #landing_page .front-page-button { float: none !important; width: auto !important; margin: 0 !important; }
html.apt-portal #landing_page .front-page-button a.button { box-sizing: border-box !important; width: 100% !important; max-width: 100% !important; }
html.apt-portal #landing_page, html.apt-portal #landing_page .main-content { max-width: 100%; box-sizing: border-box; }
html.apt-portal #landing_page .front-page-button p { margin: 0 !important; }
html.apt-portal #landing_page .front-page-button a.button {
  display: flex !important; align-items: center; justify-content: center; min-height: 48px; margin: 0 0 12px !important; padding: 0 20px !important;
  border: 0 !important; border-radius: 999px !important; background: var(--red) !important; background-image: none !important; color: #fff !important;
  font: 600 16px var(--font-body) !important; text-decoration: none !important; text-shadow: none !important; box-shadow: none !important;
  transition: background .15s ease, box-shadow .15s ease;
}
html.apt-portal #landing_page .front-page-button a.button:hover { background: var(--red-hover) !important; box-shadow: var(--glow) !important; }
html.apt-portal #landing_page .front-page-button a.button.green {
  background: #fff !important; color: var(--red) !important; border: 1px solid var(--red) !important;
}
html.apt-portal #landing_page .front-page-button a.button.green:hover { background: color-mix(in srgb, var(--red) 7%, #fff) !important; box-shadow: var(--glow-soft) !important; }
html.apt-portal #landing_page .main-content .thread-body {
  background: #f7f7f8 !important; border: 1px solid var(--line) !important; border-radius: .7rem !important; box-shadow: none !important;
  color: var(--sub) !important; font: 15px/1.6 var(--font-body) !important;
}
html.apt-portal #landing_page .main-content .thread-body h1 { color: var(--txt) !important; font-size: 24px !important; }

/* formularios: etiquetas, campos y obligatorios */
html.apt-portal #content label, html.apt-portal #content td { font-family: var(--font-body) !important; }
html.apt-portal #content .form-header h3, html.apt-portal #content .form-header h2 { font-size: 18px !important; }
html.apt-portal #content .required, html.apt-portal #content label.required, html.apt-portal #content span.required { color: var(--txt) !important; font-weight: 600 !important; }
html.apt-portal #content .required::after, html.apt-portal #content span.error { color: var(--red) !important; }
html.apt-portal #content input[type=text], html.apt-portal #content input[type=email], html.apt-portal #content input[type=tel],
html.apt-portal #content input[type=password], html.apt-portal #content input[type=number], html.apt-portal #content input:not([type]),
html.apt-portal #content select, html.apt-portal #content textarea {
  box-sizing: border-box; min-height: 40px; padding: 0 12px !important; border: 1px solid var(--line) !important; border-radius: .6rem !important;
  background: #fff !important; color: var(--txt) !important; font: 15px var(--font-body) !important; box-shadow: none !important; outline: none !important;
}
html.apt-portal #content textarea { padding: 10px 12px !important; }
html.apt-portal #content input:focus, html.apt-portal #content select:focus, html.apt-portal #content textarea:focus {
  border-color: var(--red) !important; box-shadow: var(--glow-soft) !important;
}
html.apt-portal #content .redactor-box { border: 1px solid var(--line) !important; border-radius: .7rem !important; box-shadow: none !important; overflow: hidden; }
html.apt-portal #content .redactor-toolbar { box-shadow: none !important; border-bottom: 1px solid var(--line) !important; background: #f7f7f8 !important; }
html.apt-portal #content .filedrop .dropzone { border: 1px dashed var(--line) !important; border-radius: .7rem !important; background: #fafafa !important; color: var(--sub) !important; }
html.apt-portal #content .captcha { border-radius: .4rem; vertical-align: middle; }

/* botones del formulario: enviar en rojo, restablecer/cancelar con contorno */
html.apt-portal #content input[type=submit], html.apt-portal #content button[type=submit], html.apt-portal #content .btn {
  min-height: 42px; padding: 0 26px !important; border: 1px solid var(--red) !important; border-radius: 999px !important;
  background: var(--red) !important; background-image: none !important; color: #fff !important;
  font: 600 15px var(--font-body) !important; cursor: pointer; text-shadow: none !important; box-shadow: none !important;
}
html.apt-portal #content input[type=submit]:hover, html.apt-portal #content button[type=submit]:hover, html.apt-portal #content .btn:hover {
  background: var(--red-hover) !important; box-shadow: var(--glow) !important;
}
html.apt-portal #content input[type=reset], html.apt-portal #content input[type=button], html.apt-portal #content button[type=button]:not(.re-button) {
  min-height: 42px; padding: 0 22px !important; border: 1px solid var(--line) !important; border-radius: 999px !important;
  background: #fff !important; background-image: none !important; color: var(--txt) !important; font: 600 15px var(--font-body) !important;
  cursor: pointer; text-shadow: none !important; box-shadow: none !important;
}
html.apt-portal #content input[type=reset]:hover, html.apt-portal #content input[type=button]:hover { border-color: var(--red) !important; color: var(--red) !important; }
html.apt-portal #content p.buttons, html.apt-portal #content .buttons { display: flex; flex-wrap: wrap; justify-content: center; gap: 10px; }

/* tickets del cliente (tickets.php con sesion) */
html.apt-portal #content table#ticketTable, html.apt-portal #content table.list {
  border: 1px solid var(--line) !important; border-radius: .7rem !important; overflow: hidden; border-collapse: separate !important; border-spacing: 0 !important;
}
html.apt-portal #content table#ticketTable th, html.apt-portal #content table.list th {
  background: #f5f5f6 !important; color: var(--sub) !important; border: 0 !important; border-bottom: 2px solid var(--line) !important;
  font: 700 12px var(--font-body) !important; text-transform: uppercase; letter-spacing: .03em;
}
html.apt-portal #content table#ticketTable td, html.apt-portal #content table.list td { border: 0 !important; border-bottom: 1px solid var(--line) !important; }
html.apt-portal #content .thread-entry .header { border-radius: .6rem .6rem 0 0 !important; }
html.apt-portal #content .thread-entry .thread-body { border-radius: 0 0 .6rem .6rem !important; }

@media (max-width: 640px) {
  html.apt-portal #content input[type=submit], html.apt-portal #content input[type=reset], html.apt-portal #content input[type=button] { flex: 1 1 100%; }
}
/* desplegables de accion (marcar, asignar...): las hojas antiguas les ponen un degradado granate con mas especificidad */
html.apt-staff body #content .pull-right span.action-button[data-dropdown], html.apt-staff body #content span.action-button[data-dropdown] {
  background: var(--red) !important; background-image: none !important; border-color: var(--red) !important; box-shadow: none !important;
}
html.apt-staff body #content span.action-button[data-dropdown]:hover { background: var(--red-hover) !important; }
/* foto del agente en su perfil (scp/profile.php) y fichas de agente: una hoja antigua la dejaba en 16px dentro del hueco de 100px */
html.apt-staff #content div.avatar.pull-left { width: 100px !important; height: 100px !important; border-radius: 50% !important; overflow: hidden;
  border: 2px solid var(--line) !important; box-shadow: 0 4px 14px rgba(0, 0, 0, .12) !important; margin-right: 18px !important; }
html.apt-staff #content div.avatar.pull-left > img.avatar { width: 100% !important; height: 100% !important; max-width: none !important; max-height: none !important;
  object-fit: cover; border-radius: 50% !important; display: block; }

/* =====================================================================================================
   Fase (e): modo oscuro del panel de agentes (html.apt-staff.apt-dark, lo pone js/aptools-osticket-tema.js
   segun la eleccion de cada agente: automatico / oscuro / claro). El portal de clientes se queda en claro.
   El cuerpo de los mensajes del hilo se queda en un recuadro claro (los correos traen sus propios colores).
   ===================================================================================================== */
/* boton del tema, junto a «Bienvenido, ...» */
html.apt-staff #header { flex-direction: row !important; }
html.apt-staff #header #logo { order: 0; margin-right: auto !important; }
html.apt-staff #header #apt-tema { order: 1; }
html.apt-staff #header #info { order: 2; }
html.apt-staff #apt-tema {
  height: 34px; min-width: 40px; padding: 0 10px; border-radius: 999px; border: 1px solid var(--line); background: #fff;
  font-size: 16px; line-height: 1; cursor: pointer; transition: border-color .15s ease, box-shadow .15s ease;
}
html.apt-staff #apt-tema:hover { border-color: var(--red); box-shadow: var(--glow-soft); }

html.apt-staff.apt-dark {
  color-scheme: dark;
  --bg: #14151a; --txt: #e9e8e8; --card: #212224; --line: #35363a; --sub: #a5a6a9;
  --red: #e04a4f; --red-hover: #ef6166; --ok: #3fb950; --warn: #e3b341;
  --glass-border: rgba(255, 255, 255, .1);
  --glow: 0 0 22px color-mix(in srgb, var(--red) 45%, transparent);
  --glow-soft: 0 0 12px color-mix(in srgb, var(--red) 25%, transparent);
  --card-2: #2a2b2e;
}
html.apt-staff.apt-dark body { background: #14151a !important; color: var(--txt) !important; }
html.apt-staff.apt-dark body::before {
  background: linear-gradient(rgba(20, 21, 26, .90), rgba(20, 21, 26, .90)), url(../scp/logo.php?backdrop) center / cover no-repeat !important;
}
/* cabecera, menus y tarjeta */
html.apt-staff.apt-dark #header { background: rgba(33, 34, 36, .80) !important; }
html.apt-staff.apt-dark #header #logo { background: #f5f5f6 !important; padding: 4px 12px !important; border-radius: .6rem !important; }
html.apt-staff.apt-dark #header #logo, html.apt-staff.apt-dark #header #logo * { text-shadow: none !important; -webkit-text-stroke: 0 !important; filter: none !important; }
html.apt-staff.apt-dark #header #info, html.apt-staff.apt-dark #apt-tema { background: var(--card-2) !important; border-color: var(--line) !important; color: var(--sub) !important; }
html.apt-staff.apt-dark #nav, html.apt-staff.apt-dark #sub_nav, html.apt-staff.apt-dark #customQ_nav #sub_nav { background: var(--card) !important; }
html.apt-staff.apt-dark #nav > li > ul, html.apt-staff.apt-dark .customQ-dropdown, html.apt-staff.apt-dark .action-dropdown ul,
html.apt-staff.apt-dark .action-dropdown, html.apt-staff.apt-dark #nav > li > ul li a {
  background: var(--card-2) !important; color: var(--txt) !important; border-color: var(--line) !important;
}
html.apt-staff.apt-dark .customQ-dropdown a, html.apt-staff.apt-dark .action-dropdown a { color: var(--txt) !important; }
html.apt-staff.apt-dark .customQ-dropdown li:hover, html.apt-staff.apt-dark .action-dropdown li:hover a,
html.apt-staff.apt-dark #nav > li > ul li a:hover { background: #33343a !important; }
html.apt-staff.apt-dark #content { background: var(--card) !important; color: var(--txt) !important; }
html.apt-staff.apt-dark #content h1, html.apt-staff.apt-dark #content h2, html.apt-staff.apt-dark #content h3,
html.apt-staff.apt-dark #content h1 a, html.apt-staff.apt-dark #content h2 a, html.apt-staff.apt-dark #content h3 a,
html.apt-staff.apt-dark #content label, html.apt-staff.apt-dark #content strong, html.apt-staff.apt-dark #content b { color: var(--txt) !important; }
html.apt-staff.apt-dark #content, html.apt-staff.apt-dark #content p, html.apt-staff.apt-dark #content td,
html.apt-staff.apt-dark #content th, html.apt-staff.apt-dark #content div, html.apt-staff.apt-dark #content span:not(.action-button):not([class*=icon]) { color: inherit; }
html.apt-staff.apt-dark #content .faded, html.apt-staff.apt-dark #content .faded-more, html.apt-staff.apt-dark #content em { color: var(--sub) !important; }
html.apt-staff.apt-dark #footer, html.apt-staff.apt-dark #footer * { color: var(--sub) !important; background: transparent !important; }

/* tablas y fichas: todo lo que las hojas antiguas pintan de blanco o gris claro */
html.apt-staff.apt-dark #content table, html.apt-staff.apt-dark #content table td, html.apt-staff.apt-dark #content table th,
html.apt-staff.apt-dark #content table tr, html.apt-staff.apt-dark #content table tbody, html.apt-staff.apt-dark #content table thead,
html.apt-staff.apt-dark #content fieldset, html.apt-staff.apt-dark #content .tab_content, html.apt-staff.apt-dark #content form,
html.apt-staff.apt-dark #content .ticket_info, html.apt-staff.apt-dark #content .search, html.apt-staff.apt-dark #content #basic_search,
html.apt-staff.apt-dark #content .sticky.bar, html.apt-staff.apt-dark #content .sticky.bar.opaque, html.apt-staff.apt-dark #content .content {
  background-color: transparent !important; background-image: none !important; border-color: var(--line) !important; color: var(--txt) !important;
}
html.apt-staff.apt-dark #content > form > div, html.apt-staff.apt-dark #content .pull-left.flush-left,
html.apt-staff.apt-dark #content > div[style*="background"] { background-color: transparent !important; }
html.apt-staff.apt-dark #content table.list, html.apt-staff.apt-dark #content table.form_table, html.apt-staff.apt-dark #content table.ticket_info,
html.apt-staff.apt-dark #content table.settings_table, html.apt-staff.apt-dark #content table.custom-info { background: var(--card) !important; border-color: var(--line) !important; }
html.apt-staff.apt-dark #content table.list th, html.apt-staff.apt-dark #content table thead th,
html.apt-staff.apt-dark #content table th em, html.apt-staff.apt-dark #content table.form_table th,
html.apt-staff.apt-dark #content table.settings_table th { background: var(--card-2) !important; color: var(--sub) !important; }
html.apt-staff.apt-dark #content table.list th a { color: var(--sub) !important; }
html.apt-staff.apt-dark #content table.list tbody tr:nth-child(odd) td { background-color: var(--card) !important; }
html.apt-staff.apt-dark #content table.list tbody tr:nth-child(even) td { background-color: #26272a !important; }
html.apt-staff.apt-dark #content table.list tbody tr:hover td { background-color: color-mix(in srgb, var(--red) 12%, var(--card)) !important; }
html.apt-staff.apt-dark #content table.list tbody td a.preview, html.apt-staff.apt-dark #content table.list tbody td a.truncate { color: var(--txt) !important; }
html.apt-staff.apt-dark #content table.list tbody td a { color: #ff8a8e !important; }
/* prioridades: mismo codigo de color, en tono oscuro (osTicket pinta la celda y un div interior con estilo en linea) */
html.apt-staff.apt-dark #content table.list [style*="#FEE7E7" i] { background-color: #4a2224 !important; color: #ffd6d7 !important; }
html.apt-staff.apt-dark #content table.list [style*="#FFFFF0" i] { background-color: #3a3620 !important; color: #f3e9b5 !important; }
html.apt-staff.apt-dark #content table.list [style*="#DDFFDD" i] { background-color: #1f3a24 !important; color: #c9f0d1 !important; }

/* texto: las hojas antiguas fijan colores oscuros (azul marino) que no se leen en oscuro. Todo el texto del panel
   pasa a claro, menos el cuerpo de los mensajes del hilo (recuadro claro) y los botones */
html.apt-staff.apt-dark #content *:not(.thread-body):not(.thread-body *):not(.action-button):not(.action-button *):not(input[type=submit]):not(.button):not([style*="background-color"]) {
  color: var(--txt) !important;
}
html.apt-staff.apt-dark #content a:not(.thread-body a):not(.action-button):not(.button), html.apt-staff.apt-dark #content a:not(.thread-body a) * { color: #ff8a8e !important; }
html.apt-staff.apt-dark #content table.list tbody td a.preview, html.apt-staff.apt-dark #content table.list tbody td a.truncate,
html.apt-staff.apt-dark #content table.list tbody td a.preview *, html.apt-staff.apt-dark #content table.list tbody td a.truncate * { color: var(--txt) !important; }
html.apt-staff.apt-dark #content .faded:not(.thread-body *), html.apt-staff.apt-dark #content .faded-more:not(.thread-body *),
html.apt-staff.apt-dark #content th:not(.thread-body *), html.apt-staff.apt-dark #content th:not(.thread-body *) * { color: var(--sub) !important; }
/* dentro del cuerpo del mensaje: texto oscuro sobre el recuadro claro (las tablas de las firmas incluidas) */
html.apt-staff.apt-dark #content .thread-entry .thread-body :is(table, tbody, tr, td, th, div, p, span, b, strong, em, label, h1, h2, h3, h4, li, font, i, u, small):not([style*=" color"]):not([style^="color"]):not([style*=";color"]) { color: #232323 !important; }
html.apt-staff.apt-dark #content .thread-entry .thread-body :is(table, tbody, tr, td, th) { background-color: transparent; border-color: #d9d9dc !important; }

/* campos, desplegables y editor */
html.apt-staff.apt-dark #content input[type=text], html.apt-staff.apt-dark #content input[type=email], html.apt-staff.apt-dark #content input[type=password],
html.apt-staff.apt-dark #content input[type=search], html.apt-staff.apt-dark #content input[type=number], html.apt-staff.apt-dark #content input:not([type]),
html.apt-staff.apt-dark #content select, html.apt-staff.apt-dark #content textarea, html.apt-staff.apt-dark #content input.basic-search,
html.apt-staff.apt-dark .dialog input[type=text], html.apt-staff.apt-dark .dialog textarea, html.apt-staff.apt-dark .dialog select {
  background: #18191c !important; color: var(--txt) !important; border-color: var(--line) !important;
}
html.apt-staff.apt-dark #content input::placeholder, html.apt-staff.apt-dark #content textarea::placeholder { color: #7d7e82 !important; }
html.apt-staff.apt-dark .select2-container--default .select2-selection, html.apt-staff.apt-dark .select2-dropdown,
html.apt-staff.apt-dark .select2-container--default .select2-results__option { background: #18191c !important; color: var(--txt) !important; border-color: var(--line) !important; }
html.apt-staff.apt-dark .select2-container--default .select2-selection__rendered { color: var(--txt) !important; }
html.apt-staff.apt-dark .select2-container--default .select2-results__option--highlighted { background: var(--red) !important; color: #fff !important; }
html.apt-staff.apt-dark .redactor-box, html.apt-staff.apt-dark .redactor-toolbar, html.apt-staff.apt-dark .redactor-toolbar-wrapper {
  background: var(--card-2) !important; border-color: var(--line) !important; box-shadow: none !important;
}
html.apt-staff.apt-dark .redactor-toolbar a, html.apt-staff.apt-dark .re-button { color: var(--txt) !important; background: transparent !important; }
html.apt-staff.apt-dark .redactor-toolbar a:hover, html.apt-staff.apt-dark .re-button:hover { background: #3a3b40 !important; }
html.apt-staff.apt-dark .redactor-styles, html.apt-staff.apt-dark .redactor-in, html.apt-staff.apt-dark .redactor-layer {
  background: #18191c !important; color: var(--txt) !important;
}
html.apt-staff.apt-dark .redactor-placeholder::before, html.apt-staff.apt-dark .redactor-in[placeholder]::before { color: #7d7e82 !important; }
html.apt-staff.apt-dark .filedrop .dropzone, html.apt-staff.apt-dark .dropzone { background: #18191c !important; border-color: var(--line) !important; color: var(--sub) !important; }

/* botones con contorno */
html.apt-staff.apt-dark .button, html.apt-staff.apt-dark input[type=button], html.apt-staff.apt-dark input[type=reset],
html.apt-staff.apt-dark button:not(.re-button):not(.close):not([class*=select2]):not(.apt-tema) { background: var(--card-2) !important; color: var(--txt) !important; border-color: var(--line) !important; }
html.apt-staff.apt-dark .red.button, html.apt-staff.apt-dark input[type=submit], html.apt-staff.apt-dark #content .action-button,
html.apt-staff.apt-dark #content button.attached { background: var(--red) !important; color: #fff !important; border-color: var(--red) !important; }

/* vista del ticket: pestanas y cabeceras del hilo; el cuerpo del mensaje se queda claro */
html.apt-staff.apt-dark ul.tabs { border-color: var(--line) !important; }
html.apt-staff.apt-dark ul.tabs li a { background: var(--card-2) !important; color: var(--sub) !important; border-color: var(--line) !important; }
html.apt-staff.apt-dark ul.tabs li.active a, html.apt-staff.apt-dark ul.tabs li a.active { background: var(--card) !important; color: var(--red) !important; }
html.apt-staff.apt-dark .thread-entry > .header { border-color: var(--line) !important; color: var(--txt) !important; }
html.apt-staff.apt-dark .thread-entry.message > .header { background: #2a2b2e !important; }
html.apt-staff.apt-dark .thread-entry.response > .header { background: #1f3324 !important; }
html.apt-staff.apt-dark .thread-entry.note > .header { background: #3a3220 !important; }
html.apt-staff.apt-dark .thread-entry > .header * { color: var(--txt) !important; }
html.apt-staff.apt-dark .thread-entry .thread-body { background: #f4f4f5 !important; color: #232323 !important; border-color: var(--line) !important; }
html.apt-staff.apt-dark .thread-entry .thread-body * { color: inherit; }
html.apt-staff.apt-dark .thread-entry .thread-body a { color: #b3242a !important; }
html.apt-staff.apt-dark .thread-event, html.apt-staff.apt-dark .thread-event * { color: var(--sub) !important; background: transparent !important; }
html.apt-staff.apt-dark .thread-entry .attachments, html.apt-staff.apt-dark .thread-entry .attachments * { background: #e9e9eb !important; color: #232323 !important; }

/* dialogos, avisos y desplegables flotantes */
html.apt-staff.apt-dark .dialog, html.apt-staff.apt-dark .dialog .body, html.apt-staff.apt-dark .dialog table,
html.apt-staff.apt-dark .dialog td, html.apt-staff.apt-dark .dialog th, html.apt-staff.apt-dark .dialog div:not(.redactor-box) {
  background-color: var(--card) !important; color: var(--txt) !important; border-color: var(--line) !important;
}
html.apt-staff.apt-dark .dialog h3, html.apt-staff.apt-dark .dialog label, html.apt-staff.apt-dark .dialog b { color: var(--txt) !important; }
html.apt-staff.apt-dark .dialog .info-banner, html.apt-staff.apt-dark #msg_info, html.apt-staff.apt-dark .notice_bar {
  background: #1d2a33 !important; color: #cfe6f5 !important; border-color: #2f4757 !important;
}
html.apt-staff.apt-dark #msg_notice, html.apt-staff.apt-dark .notice { background: #1f3324 !important; color: #c9f0d1 !important; }
html.apt-staff.apt-dark #msg_warning, html.apt-staff.apt-dark .warning-banner { background: #3a3220 !important; color: #f3e2b5 !important; }
html.apt-staff.apt-dark #msg_error, html.apt-staff.apt-dark .error-banner { background: #4a2224 !important; color: #ffd6d7 !important; }
html.apt-staff.apt-dark .tooltip-inner, html.apt-staff.apt-dark .tip_box, html.apt-staff.apt-dark .tip_content, html.apt-staff.apt-dark .preview .tip_box {
  background: var(--card-2) !important; color: var(--txt) !important; border-color: var(--line) !important;
}
html.apt-staff.apt-dark .ui-datepicker, html.apt-staff.apt-dark .ui-widget-content { background: var(--card-2) !important; color: var(--txt) !important; border-color: var(--line) !important; }
html.apt-staff.apt-dark #overlay { background: rgba(0, 0, 0, .6) !important; }

/* panel de control: la grafica trae su fondo claro, se deja en un recuadro claro */
html.apt-staff.apt-dark #content #line-chart-here {
  background: #f4f4f5 !important; border-radius: .6rem;
}
html.apt-staff.apt-dark .dialog input:not([type=submit]):not([type=button]):not([type=reset]):not([type=checkbox]):not([type=radio]),
html.apt-staff.apt-dark #content input[type=tel], html.apt-staff.apt-dark #content input[type=url], html.apt-staff.apt-dark #content input[type=date] {
  background: #18191c !important; color: var(--txt) !important; border-color: var(--line) !important;
}
html.apt-staff.apt-dark .dialog th, html.apt-staff.apt-dark .dialog th *, html.apt-staff.apt-dark .dialog thead, html.apt-staff.apt-dark .dialog thead * {
  background: var(--card-2) !important; color: var(--sub) !important;
}
html.apt-staff.apt-dark .dialog a.close, html.apt-staff.apt-dark .dialog .close { color: var(--sub) !important; }

/* =====================================================================================================
   Distribucion del panel de agentes sin las 32 hojas antiguas css/apfutura-*.css (retiradas el 22-10-2026):
   ancho, espacios entre bloques, submenu centrado, fondo y tamanos de letra que antes ponian esas hojas.
   ===================================================================================================== */
html.apt-staff body { margin: 0 !important; font-size: 14px !important; }
html.apt-staff body::before { z-index: 0 !important; }
html.apt-staff #container {
  position: relative; z-index: 1; box-sizing: border-box;
  width: min(1100px, calc(100% - 32px)) !important; max-width: none !important; min-width: 0 !important; margin: 22px auto 40px !important; padding: 0 !important;
}
html.apt-staff #header { margin: 0 0 18px !important; min-height: 72px !important; padding: 10px 20px !important; }
html.apt-staff #header #logo img { max-height: 50px !important; }
html.apt-staff #pjax-container { margin: 0 !important; padding: 0 !important; background: none !important; }
html.apt-staff #nav { margin: 0 0 18px !important; padding: 6px 8px !important; }
html.apt-staff #nav > li > a { font-size: 14.5px !important; }

/* submenu: recuadro centrado del ancho de sus opciones, separado de la tarjeta */
html.apt-staff #customQ_nav, html.apt-staff nav.jb-overflowmenu { display: flex !important; justify-content: center; background: none !important; border: 0 !important;
  box-shadow: none !important; margin: 0 0 18px !important; padding: 0 !important; height: auto !important; width: auto !important; }
html.apt-staff #sub_nav {
  display: flex !important; width: max-content !important; flex-wrap: wrap; justify-content: center; align-items: center; gap: 4px;
  max-width: 100%; height: auto !important; margin: 0 auto 18px !important; padding: 6px 10px !important; float: none !important;
}
html.apt-staff #customQ_nav #sub_nav { margin: 0 auto !important; position: static !important; left: auto !important; right: auto !important; height: auto !important; width: auto !important; }
html.apt-staff #customQ_nav { height: auto !important; min-height: 0 !important; overflow: visible !important; }
html.apt-staff #sub_nav > li { float: none !important; margin: 0 !important; height: auto !important; background: none !important; border: 0 !important; }
html.apt-staff #sub_nav > li > a {
  display: inline-flex !important; align-items: center; gap: 6px; height: auto !important; padding: .5rem 1.1rem !important; margin: 0 !important;
  border: 0 !important; text-decoration: none !important; line-height: 1.3 !important; white-space: nowrap;
}
html.apt-staff #sub_nav > li > a i.icon-sort-down { float: none !important; order: 2; margin: -4px 0 0 2px !important; }

/* tarjeta de contenido */
html.apt-staff #content { box-sizing: border-box; width: 100% !important; max-width: none !important; margin: 0 !important; padding: 18px 20px 24px !important; font-size: 13.5px !important; }
html.apt-staff #content h2 { font-size: 20px !important; margin: 6px 0 14px !important; }

/* listados: aire en las celdas, asunto sin negrita (como antes) */
html.apt-staff table.list { width: 100% !important; margin: 10px 0 !important; }
html.apt-staff table.list thead th { padding: 11px 10px !important; }
html.apt-staff table.list tbody td { padding: 12px 10px !important; font-size: 13.5px !important; vertical-align: top; }
html.apt-staff table.list tbody td a.preview, html.apt-staff table.list tbody td a.truncate,
html.apt-staff table.list tbody td a { font-weight: 500 !important; }
html.apt-staff table.list tbody td .truncate { max-width: none; }

/* buscador y barra de acciones */
html.apt-staff #content .sticky.bar, html.apt-staff #content #basic_search { margin-bottom: 12px !important; }
html.apt-staff #content .sticky.bar .content { padding: 10px 0 !important; }

/* fichas de la vista del ticket */
html.apt-staff #content table.ticket_info { margin: 0 0 14px !important; border: 1px solid var(--line) !important; border-radius: .7rem !important; border-collapse: separate !important; }
html.apt-staff #content table.ticket_info th, html.apt-staff #content table.ticket_info td { padding: 6px 10px !important; }
html.apt-staff #content table.ticket_info th { color: var(--sub) !important; font-weight: 600 !important; }
html.apt-staff:not(.apt-dark) #content table.ticket_info, html.apt-staff:not(.apt-dark) #content table.ticket_info td,
html.apt-staff:not(.apt-dark) #content table.ticket_info th, html.apt-staff:not(.apt-dark) #content table.ticket_info table { background: #fafafa !important; }

/* pie */
html.apt-staff #footer { position: relative; z-index: 1; text-align: center; margin: 0 auto 24px !important; color: var(--sub) !important; font: 12.5px var(--font-body) !important; background: none !important; }

@media (max-width: 900px) {
  html.apt-staff #container { width: calc(100% - 20px) !important; margin-top: 10px !important; }
  html.apt-staff #header { flex-wrap: wrap; }
  html.apt-staff #content { padding: 14px 12px 18px !important; overflow-x: auto; }
}
/* contenedor del menu «mas» de osTicket (vacio): sin borde para que no deje una raya junto al submenu */
html.apt-staff #customQ_nav .jb-overflowmenu-container:empty, html.apt-staff #customQ_nav .jb-overflowmenu-container { border: 0 !important; background: none !important; box-shadow: none !important; }
html.apt-staff #content .action-button, html.apt-staff #content .action-button * { color: #fff !important; -webkit-text-fill-color: #fff !important; }